I arrived at Thornham Marina in the summer of 2009 with my new (to me) pocket cruiser and not a great deal of knowledge about the issues of owning a boat! Nearly 2014 and I am still going back. The team as helpful and accommodating as ever, I am now looking forward to a few months of winter on the hard.
We’ve spent the last three years in the Baltic, and returning to Thornham Marina was like coming home. What’s more, while we were away, all the facilities have been upgraded, what hasn’t changed are the helpful, friendly staff.
We have used Thornham Marina for a number of years and would not hesitate to recommend it. It’s a marina where the staff are willing to go the extra mile, a refreshing aspect in this day and age.
Excellent service from the friendliest marina on the south coast. Good facilities and very helpful staff – thanks guys and a very merry Christmas to you all 😀
An excellent ‘can do’ attitude prevails at Thornham, which no doubt comes from Jeanette at the top.
The staff are always cheerful and friendly, and mostly the charges are very competitive, with the possible exception of the electricity.
All the services are carried out with caring competence, but in slight criticism, there is a tendency to underestimate the competence and experience of the boat owners. Maybe this is born of some bad experiences! Nevertheless, when help is required, it is nearly always there at the right time.
I wonder if it would be worthwhile to ask customers to volunteer a brief history of their sailing and boat owning experience, in order to avoid teaching grandparents to such eggs ?
The equipment used to handle the boats is first class, especially the Sub-Lift, which puts as little strain on the hulls as is possible. The updating of equipment and facilities such as the new pontoons seems to progress steadily, so no aspect of the service falls behind.
I am particularly impressed by the offer of a mid-season power wash at no extra charge, with the bonus of a 24 hour stay in the pool, which can be very convenient when worked in with a few days sailing. Long may it continue!
I hope this reads as a balanced review, rather than just uncritical praise, and I am delighted to post it.
Best wishes to all at Thornham,
Brian Thornton on behalf of the Midsummer II syndicate.
A refreshingly pleasant, friendly and professional team in a great location
Lovely place with careful knowledgeable staff. 4 stars because the tide is out 9 hours out of 12!
Lovely marina the boat yard is good and tranquility good facilities and staff are good all best for nem year keith
Friendly, Helpful and good value.
Would recommend for sure.
Lovely place and really helpful team.
Fantastic marina and a great location